Heather is a true professional who knows the Raleigh-Durham area extremely well We moved here from Virginia and Heather was able to take the info we gave her about what we wanted and the lifestyle we wanted, and translate that into the perfect search area. We found the house we wanted, and when the listing agent behaved unprofessionally, Heather dealt with him like a seasoned kindergarten teacher working with a petulant 5-year old. We got what we needed and what we wanted in a new home. She made a recommendation regarding our choice of lenders and saved us a ton of money. Everyone who was a part of the process with Redfin, and the professionals Heather worked with through the closing process, were fantastic. If we ever move again, we'll be calling Heather.